» Laser Pens
» Screened Pens
» Value Pens
» Pencils
» Wood Pens
» Desk Accessories
Jump to a Subject: 
General Information
» eMailed Artwork
  • All email artwork should be clean and clear black and white vector art with all text converted to curves or outlines and filled solid without any halftones.
  • Each piece of artwork should have a hard copy faxed and reference a purchase order number on both the email and the faxed copy.
  • Hub Pen is PC based using the latest version of Corel Draw. Although our first preference is a Corel file, we can easily accommodate a wide variety of formats for both Mac and PC.
» 24Hr Service
  • Orders must be received by 12:00 P.M. EST
  • 24 Hour Service icon in catalog indicates items available for no charge rush service.
  • Orders must be specified 24 Hour Service.
  • Please call for approval on quantities over 1000.
  • Proofs not available with 24hr Service
  • Art touch-up not available on 24 Hour Service.
» Ordering
  • All orders should be faxed, emailed or mailed.
  • Less than minimum orders are available for a charge of $50.00(a), please call to verify product.
  • If quantity desired is more than what is listed, please call for a price.
  • Normally exact quantities are shipped, we reserve the right to ship 5% over or under.
  • We are not responsible for duplications on confirmation orders unless clearly marked.
  • Paper proofs: first proof is free, additional revisions are $15.00(a) per proof. All approvals and changes must be confirmed in writing
  • Imprint proofs: production begins upon approval. Delays in responses can affect ship date.
» Shipping
  • UPS Ground is standard. Other shipping methods available upon request. Drop shipments: first three are free, each additional are $7.00(a)
» Laser Engraving
  • One time programming charge for laser logos is $70.00(a).
  • Personalization is an additional $0.60(a). All personalization must be supplied in an electronic file.
  • Please specify cap or barrel imprint, if unspecified Hub Pen reserves the right to use its own discretion for placement.
» Silkscreen Imprinting
» Sample Policy
  • All Sample requests must be faxed, emailed or mailed.
  • Free laser spec samples are limited to 3 per week per customer.
  • Free laser spec samples are offered on all laser engraved product except for wooden items.
  • Free laser spec samples are offered only in straight line text in any of the laser fonts shown.
  • All samples are shipped via UPS Ground unless more expedited methods requested.
  • Shipping charges apply to all sample orders.
» Miscellaneous
© 2008 Hub Pen Company